Is this an example for clouded judgement amongst smokers?
Are smokers deluded in their assumption that branding does not influence their
smoking behaviour? Can packaging influence our decisions and consumer behaviour?
Although the smokers insisted that branding had no influence
whatsoever, they all were able to describe the exact details of the brand they
smoke, often with a proud, reverent voice.
Even I, a non-smoker can recall adverts from my teenage days. The most distinct memory is the advert of the
“Marlboro man”. I can very vividly recall the handsome guy in cowboy attire posing
and gazing pensive into the distance while oozing coolness, power and glamour.
And although I have never smoked, there are a few cigarette packages that
immediately pop to my mind!
First to mind comes again, “Marlboro”, with its white and
gold packaging for the “light and healthy” alternative, and the red and
white packaging, with characteristic lettering in western font. The “Lucky Strike” packaging, again featuring
the colours white and red, this time with a red circle, “Gauloises”, a red or
blue package with a flying helmet, which to me, somehow always conveyed the
impression of being the “bohemian arty cigarette”. Then there is “Camel”, with
the camel and the pyramid in soft colours (promising adventure and mystery?).
There was also a brand, which name I cannot remember, but these cigarettes were
clearly aimed at the female followers, with their long and slim shape, and a
delicate flower on the packaging. Some of the brands had special editions, adding collector
value, and I, the non-smoker, was collecting these packages! Admittedly,
despite clearly having left a visual impression on me, these things never “seduced”
me to take up smoking, but this is mainly due to the fact to having lost my
smoking father to lung cancer at the age of 10.
Despite divided opinions amongst smokers and non-smokers,
can we really assume that branding and packaging does not influence the
consumer behaviour? Advertising and marketing have one goal: to increase
profit, and for that they use a powerful tool – the manipulation of our
subconscious. The subconscious is more powerful than our conscious and can be
strongly influenced by media. In subliminal advertising, hidden messages and
stimuli that are below the threshold of conscious perception are embedded in
the advert. This is used as a marketing strategy to manipulate the buyer
(subconsciously) in order to increase profit.
In fact, research areas such as consumer neuroscience,
neuromarketing or neuroeconomics, use modern technology to study brain
activity, eye tracking or galvanic skin responses to measure our physiological
responses when presented with different pictures, stimuli or adverts.
Advertising uses cues that work on all our senses and product packaging is an
important way to communicate with the consumer, to create attraction, brand
identity and aesthetics [1]. Images, colour and font have a strong effect on
the customer and it has been shown that package graphics influence consumer
product related attitudes and behaviour [2]. Research has also shown that
packaging can evoke emotional responses in the customer [3] and that
attractive packages trigger brain activity in areas related to visual attention,
memory and reward, while unattractive packaging elicits conflict responses,
uncertainty and disgust [4].
While Imperial Tobacco claims that “tobacco packaging has
never been identified as a reason why children start to smoke or why adult
smokers continue to choose to smoke”, studies investigating the effect of
cigarette packaging have shown [5] that cigarette packaging can
lead to misleading perception of health risks. Words like smooth, light, mild,
with charcoal filter or superslim wrongly deliver the impression that these cigarettes
are indeed a healthier option. This also goes for colours. Light colours are
perceived healthier than dark ones. Moreover, plain packs were shown to
significantly reduced smoking in young adult smokers, compared to fully branded
ones [6].
It could be argued that our lives and freedom are already
too controlled by the state and a line needs to be drawn somewhere. I can only
disagree. It seems to me that we are already subconsciously controlled, by
hidden stimuli in adverts, music or film.
Wouldn’t plain cigarette packaging be
one step towards freedom?
References
1. Simms, C. and P. Trott, Packaging development: A conceptual framework
for identifying new product opportunities. Marketing Theory, 2010. 10(4): p. 397-415.
2. Westerman, S., et al., The Design of Consumer Packaging: Effects of
Manipulations of Shape, Orientation, and Alignment of Graphical Forms on
Consumers’ Assessments. Food Quality and Preference, 2012.
3. Liao, L., et al., Can packaging elements elicit consumers’
emotional responses? 2012.
4. Stoll, M., S. Baecke, and
P. Kenning, What they see is what they
get? An fMRI-study on neural
correlates of attractive packaging. Journal of Consumer Behaviour, 2008. 7(4-5): p. 342-359.
5. Hammond, D. and C.
Parkinson, The impact of cigarette
package design on perceptions of risk. Journal of Public Health, 2009. 31(3): p. 345-353.
6. Hoek, J., et al., Effects of dissuasive packaging on young
adult smokers. Tobacco Control, 2011. 20(3):
p. 183-188.
7. Marlboro man taken from (http://www.google.co.uk/imgres?hl=en&safe=off&client=firefox-a&rls=org.mozilla:en-GB:official&biw=1280&bih=756&tbm=isch&tbnid=iXLhku76MHG3aM:&imgrefurl=http://130.18.140.19/mmsoc/subliminal/marlboro.html&imgurl=http://130.18.140.19/mmsoc/subliminal/marlboro.jpg&w=400&h=549&ei=RWo7UKz9POeQ0AXjxIHoBg&zoom=1&iact=rc&dur=624&sig=104044748211827893061&page=1&tbnh=177&tbnw=126&start=0&ndsp=19&ved=1t:429,r:2,s:0,i:90&tx=75&ty=99). I don not own copy right of this picture.